SUZANNE BERNIER, CEM, CBCP, MBCI, CMCP
PRESIDENT, SB CRISIS CONSULTING
AUTHOR, DISASTER HEROES
TECHNICAL EXPERT, ICOR RESILIENCE LIAISON EXPERT/LIAISON TO ISO TECHNICAL COMMITTEE 292 SECURITY & RESILIENCE
INSTRUCTOR, INTERNATIONAL CONSORTIUM FOR ORGANIZATIONAL RESILIENCE (ICOR)
FACULTY MEMBER, JUSTICE INSTITUTE OF BRITISH COLUMBIA (JIBC)
GLOBAL AMBASSADOR, STARS OF HOPE USA
A former journalist and government press secretary, Suzanne is now a multi-certified, award-winning and internationally-recognized crisis management consultant, speaker and author, who has helped governments, communities and companies plan for, respond to, or recover from disasters for over twenty years. In 2016, She was named North America's ‘Continuity & Resilience Consultant of the Year' by the Business Continuity Institute (BCI), and had the honor of being a guest speaker at The White House during FEMA’s 2016 Individual & Community Preparedness Awards ceremony.
Throughout both her career and volunteer work, Suzanne has been professionally and/or personally involved in helping communities respond, rebuild and/or recover from numerous crises, including the 9/11, San Bernardino and Brussels terror attacks, the 2016 Fort McMurray, Alberta wildfire, Hurricane Katrina, the H1N1 pandemic, the 2003 Northeast Blackout, the 1998 “Ice Storm of the Century” in Eastern Canada, as well as numerous floods, fires, and severe storms.
In 2006, Suzanne led the development of Ontario’s first recognized Pandemic Plan for the Workplace Safety & Insurance Board, and led their internal response to the 2009 H1N1 Pandemic. Following her work on infectious disease planning in Canada, she was commissioned by the United Nations Headquarters in 2008 to design and deliver their first Pandemic Tabletop Exercise, to help evaluate their plans and create their 2009 Pandemic Action Plan.
In more recent years, Suzanne has been helping disaster survivors, including terror and mass attack survivors, recover and heal as a board member of the New York Says Thank You Foundation and the Global Ambassador for Stars of HOPE USA.
Suzanne is a Certified Emergency Manager (CEM) through the International Association of Emergency Managers (IAEM), as well as a Certified Business Continuity Professional (CBCP) through the Disaster Recovery Institute (DRI) and a Certified Crisis Management & Communications Professional (CMCP).